Problems in User Engagement
User Engagement has many drivers, the most important being response time. People don’t wait anymore. If they can’t get what they want within due time, they move on to the next company or business.
Attention spans are getting shorter by the day. And anything that doesn’t catch the customer’s attention within the first 5 seconds immediately gets discarded. Dull websites with boring forms are no exception no matter how important.
How eGenius can Help
The 24/7 availability of the eGenius User Engagement chatbot is clearly advantageous to any and every business. eGenius can adapt to your business requirements and can be an ideal tool to increase customer engagement with faster responses and resolutions.
The User Engagement chatbot can also surf through millions of data files in the blink of an eye. It can collect customer details from CRM and provide a more personalized experience based on their history.
You can also seamlessly cross-promote your different platforms using the User Engagement chatbot. Say, someone wants to know how one of your products work, the chatbot can immediately share a link to a tutorial on your YouTube page. Or if they’d like to see how your product performs compared to its competitors, the chatbot can share a link to your blog site.
Looking for Quick Solution? Browse our Templates
Giveaway and Offers Chatbot
If you’re a company and frequently conduct customer interaction giveaways, this chatbot will certainly be your friend. Not only does it inspire current users to join the draw, it also creates new leads.
Read MoreWhy eGenius
Drag and Drop Tool
Quickly build your chatbots with easy to use drag and drop tool. You can customize it according to your needs anytime.
Higher Conversion
The ease of use and convenience mixed with a fun conversation can easily improve your conversion rates.
Interactive Conversation
Make your conversations interactive with easy-to-answer questions and more personalized responses.
Improve Lead Quality
Complete the lead qualification process with conversational questions and generate high quality leads.
24/7 Availability
24/7 customer support won’t be a problem anymore. eGenius can help your visitors with their queries at any time of the day.
Reduce Cost
eGenius can help you stay online and be available to everyone all day and night at a minimal cost.