Chatbots for Travel Industry

Do you know, according to Expedia travelers visit 38 sites on an average while planning a trip. Are you still using the old boring website forms for lead generation?

Also, with travel becoming a trend among the people, the travel sector has the biggest and most rapidly growing market. But the expansion brings an equally large customer base. And that can be daunting even to an established firm that has been in the business of providing travel for years.

The equation has multiple variables in the picture.

One, the increasing number of customers the travel industry needs to deal with. Two, travel agencies, international or local, need to provide a single point of service for everything, from flights to the stay.

How do you tackle the growing numbers and the growing demands? How do you address every customer inquiry or complaint throughout the day?

The eGenius travel chatbot engages your end customers in a two way conversation. This will help you collect and qualify leads without straining the visitor’s eyes with a boring form.

Moreover, travel chatbots can be used to offer instant help 24/7. Your customers can reach out to you whenever they want to make or cancel a booking and it’ll be done almost instantly.

They can be more than just conversation starters. If used wisely Travel chatbots can not only gather information but also provide information and support as and when needed. These chatbots can take care of a variety of queries without human intervention, almost making them virtual employees.