Chatbots for Feedback & Surveys

One of the most unappealing things about feedback and surveys is how utterly boring they are. You’ll rarely find anyone eager to fill out a feedback form. Sure, they help companies improve their services and products, but the customers don’t get any immediate benefits and are likely to avoid them.

So, how can you ensure they stay back and fill these forms so you know what went wrong and how you can do better? The answer is simple, the eGenius Feedback and Survey chatbot.

The eGenius chatbot for Feedback and Survey offers a fun design and engaging questions to replace your old, boring forms. For a minute, think about how you’d feel about answering questions against filling a form that extends to pages.

When we can look at a form, our mind immediately regards it as work and work appeals to no one. But when you change the form into a conversation and ask your customer easy-to-answer questions with more personalized responses that make him feel like he’s talking to a friend, it changes things. And you can do that with our Feedback and Survey chatbot as soon as you deploy it.